Customer Service Specialist

Dental Services Company hires a Customer Service Specialist for $1,200 per month

Monthly Salary

$1,200

Annual Savings

$45,600

About the Client

What The Client Does

The client is a leading dental service organization with affiliated dental practices across the U.S.

Client Needs

The client’s customer service team was looking for someone with excellent English communication skills, a technical sales background, and CRM experience.

About the Hire

Customer Service Specialist

About the Hire

Evan has over 10 years of experience in customer service, telemarketing, and account management. He previously managed a team of customer support agents for a U.S. healthcare company, so he is experienced in dealing with clinicians and patients. Given his stellar interpersonal skills and background, he was a perfect fit for the role.

What the Hire Does

As a Customer Service Specialist, Evan does the following:

  • Handles inbound and outbound calls with patients to book appointments, answer questions, and walk them through dental treatment options
  • Manages the follow-up process by reaching out to leads via phone and email
  • Facilitates timely and accurate communication between patients, doctors, and other team members
  • Updates customer data in the CRM (HubSpot) and practice management software
  • Remote Offshore Hiring

    At Halo Recruiting, we understand the challenges related to accessing quality overseas talent.

    Positions We Hire For

    We can source for any position as long as that positions requirements & responsibilities are accommodated by remote employees.

    Where We Hire

    We recruit global talent and have a wide network of relationships built across the globe.